IT Support

Superior IT Support for SMEs

Businesses Are Beholden to Their It Infrastructure.

A crucial element of running any modern company is getting your IT right. We’re not just talking about using the right kind of printer or getting a good phone system in place (though these elements are also important). We’re talking process and strategy. Being online shouldn’t be a consideration – it should be an essential. Reliable tech is instrumental for your team to be as productive as they possibly can. Otherwise, how can you hope for your business to prosper when its tools are holding you back?

You Don’t Need To Be an IT Wizard To Run a Business.

Trehane Tech understands that while no two SMEs are alike, businesses have never been more connected to their customers. So, if something were to go wrong, the chances of your clientele catching on has been raised exponentially. Therefore, if you and your team aren’t too tech-savvy, you would more than likely require additional assistance – which is more than okay. In fact, according to a study completed by Barracuda MSP in 2018, around 83% of SME’s had taken up some form of managed IT support service. Those who had saw a significant rise in productivity thanks to no longer having to worry about their systems.

Customer-Focused, Friendly, Reliable and Innovative Support.

Our team delivers friendly support that ensures our customers are kept connected in a logically secure manner. Industry-leading response and resolution times, with no long term contracts, is suited to their needs and budgets. By outsourcing your IT support to an MSP, you have access to skilled knowledge. All without having to painstakingly research a new field of expertise. This benefits your staff as they are now fully optimised to drive your business forward.

Our IT Support

The days of robotic customer service are over.

fully managed it support

Fully Managed IT

Everything Covered Under One Roof

Fully Managed IT is the top level of IT care available. It offers SMEs everything that an in-house IT department provides but is more secure, robust and affordable. Managed Service providers (MSP’s) use the best technologies and equipment on the market to deliver their services. In fact, our award-winning security systems are managed 24/7 x 365 days a year. Trehane Tech regularly upgrades our equipment to stay up to date with cutting-edge requirements. We do this at no additional cost to you, affording you the peace of mind that we stay relevant in our field.

IT Helpdesk Support

On hand when you need us

Eliminate the need to hire and train an in-house IT team who may not always have work to do. This way, you pay for a set amount of hours each month and our expert team will provide you with support as and when you need it. At Trehane Tech, we pride ourselves on our customer service and train our helpdesk technicians to an impeccable standard. Having a good relationship means that we can provide a more tailored experience to each and every caller. No more robotic personalities or confusing technical jargon. Just simple, personable and most importantly, friendly support.

it helpdesk support service
it service management services

IT Service Management

Get it right, first time

How you run your IT department can have a profound effect on your business. You need to know if your teams are hitting their targets and where you need to invest extra time and money. Otherwise, how else can you hope to improve your service? That’s where our IT Consultancy & CIO management consultants come into place. Increase your business efficiency with an ITIL compliant IT department. ITIL is a set of detailed practices for IT activities such as IT service management and IT asset management. These focus on aligning IT services with the needs of the business to increase your productivity and profitability.

IT Hardware

Equipment on Tap

We work directly with some of the biggest names in the industry to supply top quality hardware to our customers. Whether you need a single new laptop for a new starter, or you want to refresh all your network equipment, we’ve got you covered. Our partnerships allow us to quickly and efficiently bring in kit from companies such as Cisco, Dell, HP, Fortinet, Ubiquiti and more. We also provide installation and configuration services for all the kit we procure, taking yet another challenge off of your mind. Our friendly team is there every step of the way to ensure that the hardware sold to you is fully functional and fit for purpose.

it hardware solutions
Software Development solutions

Software Development

Creating Something Amazing

By building a bespoke software solution for your business, each solution is perfectly suited to your business needs. No more having to buy subscriptions to 10 different products just to get the job done. Our talented team of developers can build you anything from a simple API to a large scale bespoke cloud platforms. Bespoke software development is great too because, by its very nature, it is fitted to your company. If you grow, it grows with you. You don’t need to upgrade your license to allow for more users or extra resources. You are in complete control of everything.

Ask Us Anything. anytime.

We’re a whole new breed of MSP.

 

Are you searching for a proactive, innovative communications provider who can help revolutionise the way you work? If so, then look no further. We’re a managed service provider with a difference and we’re sure you and your business will love us. Trehane Tech provides everything you need to get your IT right. From fully managed solutions, to networking & communications, to experienced and reliable contract staff to help you complete your next project.

 

 

Put our unrivalled customer service to the test. We know you won’t be disappointed!

 

If you have any questions about any of our solutions or you would like to make the switch to fully managed IT, please get in touch using our form below.

What do
you need?

Didn’t see what you need on our website? We offer such a huge variety of services and solutions that we can’t put it all on one website. If you need something specific, get in touch and we will see if we can help.