If your small business phone systems aren’t up to scratch, you could have a problem
How you sound could be the difference between a valued customer and a disconnection tone.
When it comes to your customers, first impressions matter. Despite the growth of email, text and social media options available to your clients, the ability to pick up the phone and talk is vital. Your client’s first point of contact with you will almost always be over the phone. Therefore, how you sound could be the difference between a valued customer and a disconnection tone. So, if your small business phone systems aren’t up to scratch, you could have a problem. Aside from the products and services you’re attempting to sell to your customers, you need to focus on how you and your staff are selling yourselves. You need to ensure that your small business phone systems have crystal clear audio quality and a dedicated number. You need PhoneLine+.
With PhoneLine+, you can keep connected to the right people at the right time. PhoneLine+ saves you time, puts you in control, and delivers a superior experience for you and your customers. All small businesses should have a dedicated phone number, features, functionality and flexibility. This way, they can keep their communication operations consistent and efficient. With benefits like call recording, service quality analytics, and mobile apps, it’s worth investing in. Especially when compared to a disjointed individual phone approach. Plus, with the public-switched telephone network being disabled, you need to find a replacement before it’s too late.