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Hosted Telecoms

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What is
telecoms?

Hosted telecoms is a solution where your phone system is hosted in the cloud, rather than in your office. It replaces traditional copper phone lines and on-premise phone systems to make communications easier. Hosted telecoms is ideal for call centres, customer support departments and businesses of all sizes. It is also considerably more cost effective than traditional methods.

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Hosted PBX, Soft phones & Contact Centres

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Hosted PBX

A hosted PBX is a cloud-based, virtual PBX phone system that delivers secure, reliable phone service for a business through the internet.

Hosted PBX replaces more traditional telecoms solutions such as copper lines and onsite servers. It is also significantly more cost effective as it requires no onsite hardware and does not rely on physical connections.

Soft Phones

Soft phones, as opposed to handsets, are essentially telephones that are on your computer. They are operated by simply opening a program on your computer and using the software to call a number.


Soft phones can be integrated directly with your CMS or ticketing systems to enable a one-click calling functionality when trying to reach somebody. You can also use your mobile phone as a soft phone using an app. This allows for greater flexibility of working and allows your customers to reach you when you are out and about.

Contact Centre

Our Cloud Contact Centre solution delivers a contact centre capability that works seamlessly with your existing voice service.

 

Our cloud contact centre also extends beyond voice into email, video chat, web chat, SMS and more. It also includes a conversational AI that will transform your online customer experience and deliver highly qualified leads to your sales teams.

Revolutionise the way your business communicates.

What do
you need?

Didn’t see what you need on our website? We offer such a huge variety of services and solutions that we can’t put it all on one website. If you need something specific, get in touch and we will see if we can help.