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Hosted Telecoms

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What is
telecoms?

Hosted telecoms is a solution where your phone system is hosted in the cloud, rather than in your office. It replaces traditional copper phone lines and on-premise phone systems to make communications easier. Hosted telecoms is ideal for call centres, customer support departments and businesses of all sizes. It is also considerably more cost effective than traditional methods.

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Hosted PBX, Soft phones & Contact Centres

telecoms telephone

Hosted PBX

A hosted PBX is a cloud-based, virtual PBX phone system that delivers secure, reliable phone service for a business through the internet.

Hosted PBX replaces more traditional telecoms solutions such as copper lines and onsite servers. It is also significantly more cost effective as it requires no onsite hardware and does not rely on physical connections.

Soft Phones

Soft phones, as opposed to handsets, are essentially telephones that are on your computer. They are operated by simply opening a program on your computer and using the software to call a number.


Soft phones can be integrated directly with your CMS or ticketing systems to enable a one-click calling functionality when trying to reach somebody. You can also use your mobile phone as a soft phone using an app. This allows for greater flexibility of working and allows your customers to reach you when you are out and about.

Contact Centre

Our Cloud Contact Centre solution delivers a contact centre capability that works seamlessly with your existing voice service.

 

Our cloud contact centre also extends beyond voice into email, video chat, web chat, SMS and more. It also includes a conversational AI that will transform your online customer experience and deliver highly qualified leads to your sales teams.

Revolutionise the way your business communicates.

Find out more about our phone systems

VoIP System on your mobile

PhoneLine+

PhoneLine+ is ideal for small businesses who don't need a fancy phone system with all the bells and whistles. It has been specifically designed to replace your traditional landline service using VoIP technology to delivery voice calls over the broadband network. PhoneLine+ can be accessed on a choice of devices including computers, tablets, mobile phones and IP handsets, or we can provide an adaptor for your current phone, so there is no need to invest in new equipment unless you want to.

Business person using Horizon collaborate business VoIP system

Horizon Collaborate

Horizon Collaborate is designed for SME's who want a robust, fully-unified communications solution. Our new cloud-based Horizon Collaborate offers instant messaging, presence, voice, video, desktop and application sharing, and document sharing. Driven through a set of end user applications for Windows, Mac, Android and iOS, it enables users to access business communications and collaboration services from their favourite devices - wherever they are.

Employee on the go using business mobile service

Business Mobile

Ideal for staff on the go. Our mobile service is built exclusively for the UK business market. Business Mobile has been tailored specifically for UK businesses and is designed to deliver improved coverage for voice and data via your device. Gamma Mobile empowers, not hinders, conducting business while on the move. Our Business Mobile service offered enhanced voice over 4G, WiFi calling, incredible population coverage (outdoor: 99%, indoor: 98%) and 5G access for faster data, lower latency and great device density.

What do
you need?

Didn’t see what you need on our website? We offer such a huge variety of services and solutions that we can’t put it all on one website. If you need something specific, get in touch and we will see if we can help.