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What is telecoms?
Hosted telecoms is a solution where your phone system is hosted in the cloud, rather than in your office. It replaces traditional copper phone lines and on-premise phone systems to make communications easier. Hosted telecoms is ideal for call centres, customer support departments and businesses of all sizes. It is also considerably more cost effective than traditional methods.
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Hosted PBX, Soft phones & Contact Centres
A hosted PBX is a cloud-based, virtual PBX phone system that delivers secure, reliable phone service for a business through the internet.
Hosted PBX replaces more traditional telecoms solutions such as copper lines and onsite servers. It is also significantly more cost effective as it requires no onsite hardware and does not rely on physical connections.
Our Cloud Contact Centre solution delivers a contact centre capability that works seamlessly with your existing voice service.
Our cloud contact centre also extends beyond voice into email, video chat, web chat, SMS and more. It also includes a conversational AI that will transform your online customer experience and deliver highly qualified leads to your sales teams.